Frequently Asked Questions
Do you provide packing materials?
No we do not provide packing materials.
Do you offer a packing service?
No, the customer is responsible for packing their own items.
Do you offer a UK collection service?
Yes, we offer a nationwide UK collection service Monday to Friday during office hours.
Can I deliver my excess baggage items to your warehouse?
Yes, this can be arranged, we have various warehouse locations across the UK.
How do I pay for my excess baggage shipment?
All payments are processed by Paypal electronically and invoices are sent to your email address. You can pay for our service by debit or credit card only.
Do you offer insurance?
No, at this time ShipYourBaggage.com does not provide insurance cover.
What items am I not permitted to send?
We will advise you on this when you make your booking with us, as depending on which mode of transport you are using will vary. However items such as pornography, drugs (narcotics) and other non-prescribed drugs are not allowed on any of our services.
Do you offer container shipping services?
Yes, we can arrange container shipping, please contact us for more details.
Do you ship cars?
Yes, we can arrange the shipping of cars, please contact us for more details.
Do you offer Door to Door services?
Yes, door to door services are available to certain countries. However this is not possible to all countries, as the importer needs to be present at customs, to arrange clearance of the items themselves.
Can you store my items before I travel?
Yes, we can arrange the storage of your items, please contact us for more details.
If you cannot find the answer to your question, please feel free to contact us.